FAQ's

Frequently Asked Questions (FAQs)

What products does AALIYAN'S offer?

AALIYAN'S curates a comprehensive portfolio of luxury wear and living essentials. Our collections include premium apparel for men and women, signature fragrances, and high-grade home textiles, all crafted with a focus on sophistication and quality.

Where do you ship?

Currently, we offer delivery services exclusively across Pakistan.

What are your shipping charges?

We maintain a simple and transparent flat shipping rate of Rs. 250 for all orders nationwide, regardless of the order size.

How long does delivery take?

Our standard estimated delivery time is 4 to 6 working days from the moment your order is confirmed. Please note that during promotional events or holidays, slight delays may occur.

How can I track my order?

Once your order is dispatched from our facility, we will send you a confirmation notification via email or SMS containing your unique tracking details.

What payment methods do you accept?

We accept standard payment methods including Cash on Delivery (COD) and major credit/debit cards. All transactions are securely processed to ensure your peace of mind.

Can I cancel or modify my order?

Orders can typically be modified or canceled before they are processed for dispatch. If you need to make a change, please reach out to our customer support team as soon as possible.

What is your return and exchange policy?

We uphold strict quality standards to ensure you receive the best. If you are not entirely satisfied with your purchase, please review our Return and Exchange Policy page for detailed instructions on how to initiate a request.